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JOB: Service Engineer At Thermo Fisher Scientific In Mumbai, Hyderabad and Pune

2 min read

Location: Mumbai, Hyderabad and Pune

Firm: Thermo Fisher Scientific

Place Abstract

  • Answerable for performing the routine/preventive upkeep, servicing, and breakdown repairs on PGNAA/ PFTNAA analyzers put in in PAN India.
  • Help the analyzer new set up commissioning, and area fixing at buyer websites and to supply distant assist to the shoppers as wanted.
  • Delivering demonstrations to make sure the shoppers are educated on secure and efficient gear use.
  • Present full detailed service stories frequently as quickly as service visits are accomplished.
  • Understanding buyer wants and issues, Offering a excessive stage of customer support. Be sure that prospects obtain top quality distant service and assist in step with service agreements.
  • Carry out to designated objectives of turn-around-time, response time, restore price and buyer expectations.
  • Actively assist to reaching the CAS and enterprise objectives.
  • Take possession for buyer satisfaction for providers carried out.
  • Work in accordance to all related certification, regulatory necessities and security norms by firm and prospects at website.
  • Journey as per advise by the reporting supervisor to supply customer support.


  • Bachelor’s diploma in Instrumentation, Electrical, Electronics or Mechanical area.

Years Of Expertise

  • Greater than 3 yrs working expertise dealing with the sector gear’s providers.
  • Expertise within the course of industries like Cement, coal, metal could be added benefit.

Data, Abilities and Capabilities

  • Course of Analyzers- PGNAA with arms on expertise in related Industries & Processes.
  • To take care of knowledgeable and optimistic method while being dedicated to issues we worth of integrity, depth, innovation and involvement. Together with:
  • Exceeding customer support stage expectations (exterior & inside)
  • Working to agreed goal days, A spotlight to discovering options.
  • Working inside high quality and firm coverage tips, Sustaining knowledgeable look always


  • Efficient interpersonal, communication and listening abilities., drawback fixing, buyer centric method
  • Dealing with the difficult conditions
  • Skilled in Microsoft purposes together with Microsoft workplace.
  • Robust analytical abilities, Interpersonal abilities with a capability to deal with time effectively and meet agreed timelines.
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